Returns
If you have any specific questions regarding returns, click here to fill out our contact form.
Returns & EXCHANGES Policy
At Salt and Soil, each piece of jewelry is handmade by order with care and attention to detail. Due to the custom nature of our products, we offer exchanges only, not returns. If you’re not completely satisfied with your item, you may exchange it for another piece of equal value within 14 days of receiving your order. The item must be unworn and in its original condition.
Please note, the customer is responsible for return shipping costs. We appreciate your understanding and support of our small, handcrafted businesses. If you have any questions or need assistance with an exchange, don’t hesitate to reach out!
Non-EXCHANGEABLE items
Sale items, Samples and damaged items cannot be exchanged.
Cancellations
You may cancel your order within 24 hours after purchase.
Damaged or Incorrect Goods
We must be notified of incorrect, missing or damaged products within 3 days of receipt and/or the expected delivery date.
